News

February Shipment Now March.... =(

Chris & Krystel Watts

STOCK UPDATE: We have just heard from our Sea freight company that because of the huge delays (upto 12 days) for ships to be unloaded at Auckland harbor, the ship our stock is on has been diverted to Australia to unload there first. It is scheduled to be unloaded first week in March in Tauranga with goods then railed to Auckland and unloaded there.   We are not expecting our stock now until Mid March. =(   SORRY, so sorry. Nothing we can do about it, totally out of our control and all we can do is be patient and...

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February Shipment and change of email address

Chris & Krystel Watts

Hi all, We have a lot of stock arrived in Auckland! Our biggest order ever thanks to your support. We are bringing in as much stock as we can each time, but it is difficult on the pocket when we have to pay our suppliers for it and it doesn't arrive here for 4 months plus! We appreciate pre orders very much because it really doesn't take the cash flow strain off a little. The stock is yet to be unloaded, checked by customs etc so will be around 1-2 weeks away from arriving with us yet. We are in...

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December update: Thankyou, stock update & continuity, website upgrade, preorder going forward and Christmas closing period.

Chris & Krystel Watts

December update:

Thankyou, sorry, stock update & continuity, website upgrade, preorders going forward and Christmas closing period.

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Lost Shipment........

Chris & Krystel Watts

So its a bit of a long story  but basically the Shipping company that brought our stock from the USA released it to the wrong courier and it got lost!!! Luckily, after a week of searching, frantic emails and phonecalls and a whole lot of stress and worry - some of it was found. It should have been sent straight to us but instead got sent back to Auckland.... it finally arrived with us yesterday along with 2x tyres, wingmirrors, Gluten free oat flour, yeast, salt and books printed in another lanuage! These boxes were all badly damaged with curry...

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Next Product Shipment update

Chris & Krystel Watts

So once again we are having issues getting stock out of the USA in a timely manner. =(  We have had stock bouncing around the USA with incorrect addresses, no booking numbers and a whole lot of other issues. HOWEVER we are really hoping we can get all on its way to NZ within the next week or two - fingers, toes and everything else crossed. We will also be reviewing our processes and doing everything we can from our end to prevent these long delays happening in the future. It is all learning and we can only get better...

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