Postage, Shipping & Pickups
Orders, after receipt of payment, will be packaged up and dispatched on a Monday & Thursday unless otherwise requested.
All orders are shipped with Go Sweet Spot via Post Haste Couriers with tracking and drop-off with signature required. A tracking link will be sent to the email address supplied with your order.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight and size of the shipment. We advise you to group your items in one order to save on shipping costs.
Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items will be well-protected. Where possible we will used recycled and/or eco friendly packaging. Any boxes, bubble wrap and packing we get upon ordering goods we will reuse to pack your orders. Go Sweet Spots courier bags are now home compostable so please either reuse them where possible or cut up and put into your home compost. If your product arrives damaged please email us within 3 day with written explanation and photos and we will do our best to rectify the situation.
It is very difficult to correctly estimate exact shipping costs on a automatic system like this so if you feel the automatic shipping cost has over estimated the shipping please drop us a line with your order number and we can work out shipping manually for you.
We are a family owned business and have small children so sometimes it is not always possible to get orders packaged up the same day. Please be understanding of this if your package gets slightly delayed.
Picks Ups are welcome. We are located in Hawera, South Taranaki. If you are passing through and wish to collect your order please contact us via Phone, Email or Facebook to arrange a time.
Blessings, Chris & Krystel Watts