December update: Thankyou, stock update & continuity, website upgrade, preorder going forward and Christmas closing period.

Hi to all our wonderful customers, 

It has been too long since I have updated you all! It has been a very busy few months to say the least. 

Firstly, thank you to all of those who put pre orders in with us, paid promptly and were so very patient with us! It has helped us out immensely and we have finally caught up on orders (mostly) 

For those that have missed out on stock – please bear with us – we have already got more stock on the way and will get it here asap. The more you guys can support us, the more curriculum we can bring into the country and have available here in NZ easily for you to purchase! We are putting our all into this business so we can get to a size where we can have a consistent supply and great range of stock rather than forever selling out of things! 

It is just Chris and I running Engaging Minds. Chris works full time and I am full time at home with our 6 kids who are all home educated! We do this around all the other things we have going on in life. We absolutely love being able to support fellow home educating families in this way and we have some awesome plans for this business in the coming years. Small businesses take time to grow! 

We have always been transparent with you all and we will continue to do so! 

We know we have dropped a few balls with mucking up orders, losing emails and forgetting things – we are sorry about this and we are working on putting systems in place so this doesn’t happen! It hasn’t been much but we don’t want it to be happening at all! 

Our message system has also been playing up so if you have left us a message and we haven’t gotten back to you please contact us again! We aren’t ignoring you on purpose we assure you. 

Our website will be getting an upgrade over the next few months so we will be in a better place to cope with the volume of orders and enquires we are now getting! Exciting things are definitely in the works. What we are hoping for is an online pre ordering system which will allow us to better do pre orders of stock we have on the way!  We are working on our systems to go better going forward as we grow. 

We are also hoping to be in a place to order more regularly so we can have better continuity of stock supply. We should be in the position to do this for 2022. 

Our family will be having a break over the Christmas Period from the 20th of December until approximately 10th of January. We will still be working on things in the background but we will not be answering emails or sending orders out. 

A massive thankyou again for all your support of us during the last year to 18 months as things have certainly been more challenging in these uncertain times. 

Please let us know what changes we can make going into 2022, what curriculums you would like us to see if we can access, and anything else we can do to help you on your home education journey! 

 

Many Blessings, 

Chris, Krystel & tribe   


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