Manufacturers

Shipments and returns

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Post Haste Couriers with tracking and drop-off with signature. A link will be provided to the email address supplied with your order.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight and size of the shipment. We advise you to group your items in one order to save on shipping costs.

Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items will be well-protected. Where possible we will used recycled and/or eco friendly packaging. Any boxes, bubble wrap and packing we get upon ordering goods we will reuse to pack your orders. =) The courier bags we use are plastic but is does protect orders from wet weather and it is the most cost effective way to send most orders. 

It is very difficult to correctly estimate exact shipping costs on a automatic system like this so if you feel the automatic shipping cost has over estimated the shipping please drop us a line with your order number and we can work out shipping manually for you.

 

We are a family owned business and have small children so sometimes it is not always possible to get orders packaged up the same day. Please be understanding of this if your package gets slightly delayed. 


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